We have absolute confidence in providing you with the best at-home IPL handset in the world. But it is proven that IPL may have prove effective or ineffective on different people. For this reason, we do not offer a money back guarantee in any way. 

Please note, we can provide you with a brand new item if your product is faulty when receiving it. This means that if the product does not turn on, the lights don't work, or if there are issues with the power button, we will send a new product to you free of charge but you have to follow the instructions on our returns page. NOTE: This does not include if you are not happy with the product.