We have absolute confidence in providing you with the at-home IPL handset in the world. That’s why we’re proud and confident to offer our day 90-day 100% Money-Back Guarantee.

In the unlikely event that you don’t see results, simply return your IPl handset and we’ll give you 100% of your money back. Now you can look and feel the way you deserve without the worry!

Please read and understand our terms and conditions below.

To successfully claim our Money-Back Guarantee:

1. The Money-Back Guarantee is only valid on the Honey Skin At Home IPL Handset.
2. Trial our IPL Handset for at least 60 days from the date of delivery, but for no more than 90 days.
3. You must complete all treatments, and take a photo of the area/s you are treating before each of the sessions.
4. If there are no noticeable results in hair re-growth thickness, email all your photos to us at info@honeyskin.com.au with your order number, and we will review your application.
5. All 90-day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your IPL handset.
6. ALL images MUST have valid time and date stamps.
7. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded.
8. If approved, we will refund you the at home ipl handset price (at the time of order) as soon as the IPL handset has been returned to our warehouse*.
   
   

The greatest determining factor for results is simply using it consistently, as advised, and for the recommended period of time.

For those who are not consistent with their treatments, their results will reflect this. We cannot control how often you use your at home ipl handset or how it is used.

Please ensure that the detailed User Guide is thoroughly read and understood. If the at home ipl handset has not been used correctly, and as instructed, the refund will not be approved.

We reserve our right to reject a refund in the event that we are not satisfied, (acting reasonably) with the supporting evidence you provide us.

Postage costs and the process of sending the at home ipl handset back to us (once approved by our returns team) is the full responsibility of the claimant, and return postage costs will not be refunded.

We advise to return the at home ipl handset via trackable mail. We cannot guarantee that the at home ipl handset will reach us without getting lost, unless tracked.

*We ask all customers to allow up to 2 business days for the return to be processed, once it has arrived at our warehouse*